FAQs
Quick answers for busy parents. If your question isn’t here, we’re happy to help.
Everyday messes
Is it strong enough for crumbs stuck in car seats?
Yes. The brushless motor spins at 35,500 rpm on 80 W of power, and the crevice and brush attachments get into seat seams, footwells and the gaps around car seats where crumbs like to hide.
Can it handle spilled drinks?
Yes. The PocketVac does wet and dry cleaning, so a tipped juice box or a small puddle is fine, along with crumbs, sand and dust. Everything collects in the 0.5 L dust cup.
How loud is it?
It runs at 52 dB or less, which is quiet for a vacuum. You can do a quick tidy without the roar of a full-size vacuum.
Can I use it with one hand?
Yes. It weighs 600 g, so you can hold it in one hand and keep the other free for moving bags, toys or booster seats.
Where should I keep it?
It’s compact enough for the glovebox or a door pocket, so it’s there the moment a mess happens instead of back at home.
What else can it do besides vacuum?
Switch the airflow to use it as an air duster for car vents and keyboards, or as an inflator for balloons, pool toys and air mattresses.
Battery and charging
How long does a charge last?
Up to 30 minutes per charge from two 2000 mAh Li-ion cells. That’s plenty for a full car tidy. Runtime varies with use.
How do I charge it?
With the included USB-C cable. It charges from any USB-C port, so you can top it up in the car, at your desk or at home.
Filter and care
What kind of filter does it use?
A premium washable HEPA filter. It traps fine dust and allergens so they stay in the vacuum instead of blowing back into your car.
How do I clean the filter?
Rinse it under water, let it dry fully, then put it back. The filter kits include spares, so you always have a dry one ready.
Kits and what’s included
What comes in the box?
Every kit includes the PocketVac, six attachments, a USB-C charging cable and a user manual.
Which kit should I choose?
Pro has everything you need to get started. Pro + 2 filters adds two spare filters so you can swap one in while another dries. Pro + case + 4 filters adds a carry case and four spare filters, a good pick if the PocketVac will live in the car.
Orders and help
How do I track my order?
Head to the Track Order page in the menu and enter your order details to see where your PocketVac is.
How do I get in touch?
Send us a message through our contact page and we’ll get back to you as soon as we can.
How long does shipping take?
Delivery times vary depending on where you are. Once your order ships, you’ll get a confirmation email with tracking so you can follow it all the way to your door.
Can I return it?
Yes. You can return your PocketVac within 30 days of delivery if it’s unused and in its original packaging. If it arrives damaged or faulty, contact us and we’ll make it right. We can’t accept returns after 30 days. Our refund policy has the full details.
Still have a question?
Send us a message and we’ll help you out.